Shipping policy
At Glow Zeloura, we are committed to providing a smooth and reliable delivery experience. This Shipping Policy explains our processing times, shipping options, and delivery details.
Order Processing Time
Orders are processed within 1 to 3 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Shipping Time
Estimated delivery times vary depending on your location and shipping method selected at checkout.
Typical delivery timeframe:
- United States: 5 to 10 business days
Please note that delivery times may be affected by holidays, weather conditions, carrier delays, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location, order details, and available shipping options.
Any applicable shipping promotions will be displayed during checkout.
Order Tracking
Once your order ships, tracking details will be provided so you can follow your package delivery progress.
If you do not receive tracking information or have questions about your shipment, please contact our support team.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If an order is shipped to an incorrect address due to customer-provided information, additional shipping costs may apply.
Lost or Delayed Packages
Glow Zeloura is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or events beyond our control. We will assist you in contacting the carrier and resolving delivery issues whenever possible.
Contact Us
If you have any questions about shipping, please contact us:
Email: support@glowzeloura.shop
Phone: +1 (719) 320-8586
Website: glowzeloura.shop